The Australian Hairdressing Council (AHC) is delighted to announce the appointment of Melissa Kalan as its new Chief Executive Officer, effective 1 July 2024. Melissa succeeds the esteemed Sandy Chong, whose retirement was announced earlier this year after 14 years of dedicated service.
Melissa Kalan brings a wealth of experience as a senior executive renowned for her steadfast commitment to elevating professional standards, fostering robust business relationships, and cultivating industry communities that drive meaningful change. For over a decade, Melissa served as CEO of the Australian Revenue Management Association (ARMA), where she significantly raised industry benchmarks across the tourism and hospitality sectors.
During her tenure at ARMA, Melissa spearheaded the submission process to the Australian Skills Quality Authority (ASQA) to establish a nationally recognised and accredited VET course for industry professionals, developed Advanced and Mastery certifications, and developed an innovative online training simulation game. Melissa also curated and directed numerous industry summits, including the Tourism Employee Awards, and published 12 issues of RM Magazine, all aimed at nurturing talent and advancing professional capabilities within the sector. Her strategic leadership and advocacy for professional recognition and development fostered a vibrant professional community of members and partners and made her a respected figure in the business community.
In 2021, Melissa joined the Board of Global Women Connect Inc and serves as CEO Advisory. She has been an invited speaker and moderator at more than 55
industry conferences and is a strong advocate for professional recognition and upskilling. The AHC Board is confident that Melissa will be a powerful advocate for change amongst government and the training sector for Australian salons.
“I am honoured to join the Australian Hairdressing Council as CEO,” said Melissa Kalan. “I am eager to apply my experience to support Australian salons, enhance industry standards, and actively aid innovation within the hairdressing profession. I look forward to working closely with our members to ensure their continued growth and success.”
The AHC is currently engaged in several initiatives aimed at enhancing member experiences, refining training and education programs, and advocating for factors critical to the success of its members. Melissa’s extensive association and business acumen will play a pivotal role in leading these efforts and guiding the AHC into its next phase of growth.
“We are thrilled to welcome Melissa Kalan as our new CEO,” said AHC Chair Clint Piper. “Her proven leadership in fostering professional communities and advancing industry standards will be invaluable as we continue to support and advocate for our members.”
The Australian Hairdressing Council extends its heartfelt gratitude to Sandy Chong for her unwavering dedication to the hairdressing industry and, specifically, her exemplary leadership during her 14-year tenure as CEO. We wish her every happiness in her well-deserved retirement.
As Sandy transitions from her role, her continued contributions will ensure a seamless transition and sustained positive impact for AHC members and the broader industry.
