HOW ASH USES VISH TO INCREASE PROFITABILITY
In the fast-paced world of salon management, tools that save time and improve accuracy are invaluable. One such tool is VISH, life-changing software that’s revolutionising the way salons manage colour services. Jarred Stedman, GM of Mocha Group, recently sat down with Ash Croker, a seasoned salon owner and colourist, to explore how VISH has transformed her business practices, particularly when it comes to client quoting, colour accuracy, and saving costs.
The Shift in Client Quoting
For many salon owners, the process of quoting clients for color services can be a source of uncertainty, especially when it comes to first-time visitors. Ash shared how VISH has helped her streamline this process, offering a simple yet effective approach.
“We’ve been using VISH for over a year now, and what I’ve found works best for us is not charging the first-time client for the VISH product,” Ash explained. “Instead, we use that initial visit to build a history with the system, which allows us to accurately quote them on their next service. This makes it much easier to bring up the conversation that they’ve already been into the salon.”
This approach not only improves the transparency of the pricing structure but also sets up a clear path for future services. It’s a perfect example of how VISH helps streamline communication and ensures clients are comfortable with pricing from the start.
The Importance of Data Accuracy
Ash’s next pro tip dives deeper into how crucial data management is when using VISH. She stressed the importance of having the right information in the system to prevent overcharging or wasting colour products. This attention to detail has been key to her salon’s success with VISH.
“One thing I’ve learned is that the data in your VISH system needs to work for you,” she said. “For example, we use INOA in our salons—a 1:1 ammonia-free ratio for certain colours—while our other colours are mixed 1:1.5. We’ve created a separate service for any INOA root tint, which has saved us from overcharging clients due to extra product usage.”
This is a great reminder for all salon owners: taking the time to input and maintain accurate colour records can not only improve service quality but also safeguard against unnecessary costs.
Saving Money and Reducing Waste
One of the most impressive aspects of VISH is how it automatically tracks colour usage to the gram. For a busy salon, this feature helps avoid costly mistakes and inefficiencies, and it also frees up valuable resources.
“As a colourist, I know how busy it gets, like today for example, I have done 12 colour clients” Ash explained. “VISH tracks every colour usage down to the exact gram, which eliminates the need for a receptionist to handle data entry. This is a huge win for us as it saves money on colour wastage and wages.”
By eliminating the need for manual data entry and reducing colour waste, VISH helps focus on what truly matters: delivering exceptional service to her clients. Plus, the automated system ensures there’s no room for error, further reducing costs.
The Bottom Line: Efficiency, Accuracy, and Savings
Ash’s insights showcase how VISH has become a powerful tool in her salon’s operations. From more accurate client quoting to reducing colour wastage and labour costs, VISH is helping her streamline processes and increase profitability.
As Ash put it, “It’s a win-win situation—no room for error, no unnecessary costs, and a whole lot of time saved.”
For salon owners looking to optimise their colour services, Ash’s experience with VISH offers valuable lessons in efficiency, accuracy, and cost-saving strategies. Whether you’re looking to refine your quoting system or streamline your operations, VISH is a tool that can help take your salon to the next level.
