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THE SHIFT IN HAIR & BEAUTY CLIENT SPENDING

Inside Industry has released their Q1 2025 Hair & Beauty Industry Report, an independently developed analysis tracking performance and client behaviour across the professional hair, beauty, wellness, and aesthetic sectors.

Drawing on exclusive data from Phorest, Timely, and aglow, the report offers a detailed view of how Australian salons, clinics, and solo operators performed across the first quarter of 2025.

Founder of Inside Industry Consulting - Tamara Reid

Key findings from the report include:

  • +2.145% estimated market growth, led by stable employment and increased client loyalty

  • Retail product sales reached $13B, with 66% of Australians now taking daily supplements

  • Solo operators lead in client spend and retail conversion, while commercial salons excel in new client acquisition and appointment frequency

  • Memberships are on the rise, with 78% now personalised and $195 the average monthly value

  • Appointment frequency is improving, with clients returning sooner and rebooking more often

The 20+ page report offers a balanced mix of hard data and practical interpretation, helping readers understand both the numbers and the narrative – from rising wellness expectations to the role of memberships in driving client retention.

The Q1 2025 Hair & Beauty Industry Report is available for free download.

Download Report Here

www.insideindustry.co

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